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Front Desk Agent

Middle Beach Lodge is currently seeking a responsible Front Desk Agent with customer service experience. Hospitality experience is preferred but not necessary. The candidate must possess a professional demeanor, be skilled at the art of multi-tasking and consistently offer friendly and engaging service.


Daily check ins and check outs
Making telephone reservations and online bookings
Preparing bills, processing payments, cashing-out and reconciling cash with total sales
Running daily end of shift audit reports
Dealing with guest inquiries and concerns
Providing general information about Tofino and the Pacific Rim National Park
Responsible for proper stocking of shelves, counters, and racks of merchandise and keeping them organized and fully replenished
Hosting guests in a professional and welcoming manner
Continental breakfast preparation
Light bar tending on nights where dinner service is not offered
Maintaining cleanliness and organization of guest lounges and washrooms
Light kitchen duties as needed, ie - brewing coffee, baking cookies and some dish washing

Skills and Qualifications:

Computer skills are required; word, excel, outlook.
Excellent communication skills required
Professional appearance and attitude
Must be able to work flexible hours
Willingness to learn
Grade 12 diploma
Serving It Right Certified
Minimum class 5 driver's license is preferred

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Ad Id27924775
PostedJuly 31, 2016
Expiry October 29, 2016
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